FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Can I have a sample order?

Yes, we welcome sample order to test and check quality.

What about the lead time?

Sample needs 7-10 days, mass production time needs 4-5 weeks, it depends on order quantity.

Do you have any MOQ limit?

Yes, we have MOQ for mass production, it depends on the different part numbers. 1~10pcs sample order is available. Low MOQ, 1pc for sample checking is available.

How do you ship the goods and how long does it take to arrive?

It usually takes 5-7 days to arrive. Airline and sea shipping is also optional.

How to proceed with an order?

Firstly let us know your requirements or application.
Secondly, We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places a deposit for formal order.
Fourthly We arrange the production.

What is the terms of payment?

T/T, 30% for deposit, the balance 70% before shipment for bulk order.

How about the after sales service?

Lhotse welcome you contact us at 24 hours per day, 7 days per week,your any questions will be highly appreciated.

Who are we?

We are based in Zhejiang, China, start from 2006,sell to Europe, South America, Middle East. There are total more than 50 people in our factory.

How can we guarantee quality?

Always a pre-production sample before mass production; Always final Inspection before shipment.

What can you buy from us?

Highbay Light, Flood Light, Street Light, Solar street light, Solar Flood light, Solar Wall light, Solar Garden Light, Solar Ceiling Light, Solar Street Light.

Why should you buy from us not from other suppliers?

Have products design team, and high quality control, what we do is not just order, but cooperate with our customer.

What services can we provide?

Accepted Delivery Terms: FOB, EXW,Express Delivery;
Accepted Payment Currency: USD, CNY;
Accepted Payment Type: T/T;
Language Spoken:English,Chinese;